The present document constitutes a Public Offer of online store (hereinafter referred to as Website) for the sale of goods.

1. General position.

1.1. This Public Offer (hereinafter referred to as Offer) is an official offer of Individual entrepreneur Lukash Andrey Mikhailovich (hereinafter referred to as Seller) to any individual (hereinafter referred to as Customer) to conclude a contract of retail sale of goods on the Website remotely with the Seller under the conditions specified in this Offer and contains all the essential conditions of the Offer.

1.2. The Customer’s order of the goods, posted on the Website, means that the Customer agrees to all terms of this Offer.

1.3. The Seller has the right to make changes to the Offer without notifying the Customer.

1.4. The validity of the Offer is not restricted, if not specified otherwise.

1.5. The Website provides the Customer with complete and reliable information about the product, including information about the main consumer properties of the product, the manufacturer, as well as other mandatory information for the product of the corresponding category, terms of purchase and delivery.

2. Subject of the Agreement.

2.1. The Seller undertakes to transfer to the Customer goods intended for personal, family, home or other use not related to entrepreneurial activity, based on the placed Orders, and the Customer undertakes to accept and pay for the goods on the terms of this Offer.

2.2. The name, price, quantity of goods, as well as other necessary conditions of the Offer are determined on the basis of information provided to the Customer when placing the order.

2.3. The right of ownership to the ordered goods passes to the Customer from the moment of actual transfer to the Customer and pay the full value of the goods. The risk of accidental loss or damage to purchased goods passes to the Customer from the moment of actual transfer to the Customer.

3. Cost of goods.

3.1. Prices for goods are determined by the Seller in a unilateral indisputable manner and are indicated on the pages of the Website.

3.2. The price of the goods is indicated in Russian rubles.

3.3. Settlements between the Seller and the Customer are carried out by the methods indicated in the sections of the Offer “Payment for the Order” and “Delivery and return of goods” . The order must be paid by Customer within a period not exceeding 10 (ten) calendar days from the date of placing the Order; otherwise the Seller reserves the right to cancel the Order or change the cost of the Order.

4. Payment for the Order

5. The conclusion of the Offer.

5.1. The acceptance of this Offer is the registration of the order by the Buyer for the goods in accordance with the terms of this Offer.

5.2. By accepting this Offer, the Customer agrees that:

• -Registration data (including personal data of the Customer) provided him voluntarily;
- Registration data (including personal data of the Customer) are transmitted in electronic via the communication channels of the Internet; - Registration data (including personal data of the Customer) was transferred to the Seller for the implementation of the goals specified in this Offer and can be transferred to the third parties for the implementation of the goals specified in this Offer; - Registration data (including personal data of the Customer) can be used by the Seller in order to promote goods and services by making direct contacts with the Customer using communication channels; - The consent given by the Customer for processing his registration data (including the personal data of the Customer) is unlimited and may be revoked by the Customer or his legal representative by submitting a written application sent to the seller's mailing address or electronically via the Internet communication channels at the address info@souvrussia.com

6. Return of goods and money.

6.1. Refunds are made by returning the value of the paid goods according to the details of the invoice from which the payment was made when the Customer purchased the goods.

7. Delivery and return of goods.

7.1. Delivery of goods to the Customer is carried out within the timeframe agreed by the Parties (the Seller and the Customer) upon confirmation of the order by an employee of the Seller by e-mail or by phone.

7.2. When courier delivery of goods, the Customer puts a personal signature on the waybill, which lists the items that the Customer has bought. This Customer's signature confirms that the Customer has no claims to the complete set of goods, to the number and appearance of the goods.

7.3. After receiving the goods, claims about the quantity, completeness and type of goods are not accepted.

7.4. Delivery terms for goods with the "Pre-Order" status are specified individually upon confirmation of the order and may be increased upwards for reasons beyond the Seller’s control.

7.5. The Customer is entitled to return to the Seller any purchased item within 14 (fourteen) calendar days of the order receipt. The returned item shall be without scratches, dents, delamination, and other kinds of damage. In the event of any visual signs of use of the item the Seller has the right to refuse to accept the item and refund money to the Customer.

7.6. In case of return of the item of good quality the Seller shall refund money to the Customer, paid by the Customer for the item minus the cost of the delivery.

7.7. The Seller shall refund money to the Customer within 10 (ten) calendar days from the moment of reciept of such Customer’s demand.

8. Duration of the Offer.

8.1. This Offer comes into force from the moment of its acceptance by the Customer and is valid until the withdrawal of the public Offer.

9. Confidentiality

9.1. When making an application on the Website the Customers provide their personal data. The Seller can use the information to provide certain services. The Seller ensures that the Customer’s information will not be disclosed. Provision of information to the agents and third parties acting on the basis of an agreement with the Seller to fulfill Seller’s obligations to the Customer shall not be considered a violation. Disclosure of the information in accordance with reasonable and applicable legal requirements shall not be considered a violation. The Seller is not responsible for Customer’s data given in open access.

9.2. The Seller ensures that the Customer’s personal information shall be used only for the normal functioning of the site and order processing.

9.3. The Seller ensures that the personal information voluntarily provided by the Customers will not be transferred or sold to third parties.

10. Additional terms.

10.1. The Website and the services provided by the Website may be temporarily partially or completely unavailable due to preventive or other works or for any other technical reasons. Such work is carried out by the Seller without notice to the Customer.

10.2. The relations between the Seller and the Customer shall be governed by the laws of the Russian Federation.

10.3. In case of questions and / or claims from the Customer regarding the Website, the Customer should contact the Seller by the phone and / or addresses indicated in the Offer.

11. Requisites.